Restaurant Management
To download free employee forms, (click here)
Employees (Hiring - Terminating)
- Where To Find Them
- Choosing a manager
- Interview Skills - What to look for, questions to ask & questions you can't ask.
- How to check references
- How To give references
- Hiring Minors
- Employee Hygiene
- Terminating Employees
- Job Descriptions
- Employee Interview Form -document impressions and observations gathered during a prospective employee's first interview.
- Handling Layoffs
- Staffing a Seasonal Restaurant
- Young vs Veteran Employees
- What To Look For In A Chef
- Hiring The Right Host Staff
- Controlling Labor Costs
- Re-Training Techniques
- Putting Together a Management Team
- Watching for Theft: A Manager's Guide
- How to Conduct Meetings
- Warm Fuzzies and Cold Pricklies
- How to be Systematic about Customer Feedback
Employment Laws
- Employment Laws
- Sexual Harassment Policy
- Employment Glossary
Keeping and motivating employees
- Ways to Motivate Employees
- How To Reduce Turnover
- How to Conduct a Pre-Shift Meeting
- The Value of Empowering Employees
- The Real Value of Employee Bonuses
Training Employees
- Customer Service
- Customer Complaints
- Food Safety
- Preparing an Employee Handbook
- Preparing For Holidays
- Common Training Mistakes
- How to Groom Employees into Managers
Marketing
- The Value of Discounts
- Successful Restaurant Marketing Through Social Media
- Using Gift Certificates and Coupons to your Advantage
- How To Attract Corporate Business
- Why You Must Hire a Marketing Manager
- The Value of Customer Loyalty Programs
- How to Use Group Coupons
Events
- To Proper Way to Execute Large Parties
- Why Your Restaurant Should Cater
- Why Having No Reservations Rules for Large Parties Works
- How to Build a Large Party Business
Specials/Special Requests
- How to Handle Special Requests
- Tips for Creating Specials
- How To Deal With Pushy Customers
Record Keeping
- Sample Record System
- How Long To Keep Records
- Kinds of Records To Keep
- Record Keeping - Why Keep Records?
- Why Your Restaurant Must Have Scales
- How to Use a Manager’s Log
- How to Use Checklists
- How to Use Spreadsheets
Digital Marketing
- Should I Write a Blog for my Restaurant?
- Start Reading Your Reviews Today
Wines and Liquor
- Value of Mid-Range Wines
- Value of Staff Wine Tastings
- How To Rejuvenate Your Bar
- How To Sell Wine To Your Guests
Keeping Your Restaurant Safe:
- Work Safety
- Food Safety
- Food Product Recalls
Keeping Your Food Business Clean
- Cleaning Tips
- Cleanliness
Critical Areas For Success