Restaurant Management

To download free employee forms, (click here)

Employees (Hiring - Terminating)

1. Where To Find Them
2. Choosing a manager
3. Interview Skills - What to look for, questions to ask & questions you can't ask.
4. How to check references
5. Verification of previous employment form
6. How To give references
7. Hiring Minors
8. Employee Hygiene
9. Terminating Employees
10. Job Descriptions
11. Employee Interview Form -document impressions and observations gathered during a prospective employee's first interview.
12. Handling Layoffs
13. Staffing a Seasonal Restaurant
14. Young vs Veteran Employees
15. What To Look For In A Chef
16. Hiring The Right Host Staff
17. Controlling Labor Costs
18. Re-Training Techniques
19. Putting Together a Management Team

Employment Laws

1. Employment Laws
2. Sexual Harassment Policy
3. Employment Glossary

Employoee Tax Forms

1. I-9 (pdf)
2. W-4 (pdf)
3. Form W-5 (pdf)

Keeping and motivating employoyees

1. Ways to Motivate Employees
2. Employee Benefits
3. Why Workers Leave by Bill Marvin
4. How To Reduce Turnover
5. Need Health Insurance? Compare & Save on Health Insurance! Click here for Quotes
   

Training Employees

1. Customer Service
2. Customer Complaints
3. Food Safety
4. Preparing an Employee Handbook
5. Preparing For Holidays
6. Common Training Mistakes

Marketing

1. The Value of Discounts
2. Successful Restaurant Marketing Through Social Media
3. Using Gift Certificates and Coupons to your Advantage
4. How To Attract Corporate Business
5. Why You Must Hire a Marketing Manager
6. The Value of Customer Loyalty Programs

Events

1. To Proper Way to Execute Large Parties
2. Why Your Restaurant Should Cater
3. Why Having No Reservations Rules for Large Parties Works

Specials/Special Requests

1. How to Handle Special Requests
2. Tips for Creating Specials
3. How To Deal With Pushy Customers

Record Keeping

1. Sample Record System
2. How Long To Keep Records
3. Kinds of Records To Keep
4. Record Keeping - Why Keep Records?
5. Why Your Restaurant Must Have Scales
6. Quick Books

Wines and Liquor

1. Value of Mid-Range Wines
2. Value of Staff Wine Tastings
3. How To Rejuvenate Your Bar
4. How To Sell Wine To Your Guests

Keeping Your Restaurant Safe:

1. Work Safety
2. Food Safety
3. Food Product Recalls

Keeping Your Food Business Clean

1. Cleaning Tips
2. Cleanliness

Critical Areas For Success

• Lighting
• Music

 

Articles:

Teen Restaurant Safety Resources -This eTool describes common hazards and potential safety solutions for teen workers and employers in the restaurant industry. It contains safety quizzes, posters and safety know how.

How to update your approach to appeal to Generation X and Y - By James Dunne

Does Your Service Training Stick?

Developing an Effective Marketing Plan - Ways to market your restaurant and attract customers